Our Tenants Testimonials
I was very happy with the service that I received from Executive Lets.
I was very happy with the service that I received from Executive Lets. I found the staff friendly and helpful from step 1! Everything went smoothly and I am very happy with my new home. Having been recommended Exec Lets by a friend I would also recommend to friends.
Excellent service from start to finish
Excellent service from start to finishNeil B
Really pleased with the service received by all the staff
Been a tenant for nearly two years and needed to upsize. Found an alternative, larger property that suited me better with E Lets.Lou C
Really pleased with the service received by all the staff.
A very fair and professional company.
Having rented two properties through Executive Lets for many years I can strongly recommend them as a letting agent. Any maintenance issues that occurred were dealt with efficiently, bearing in my mind they of course need permission from the landlord/lady.Jo B
Staff have always been very friendly and helpful to the point where we have now bought a property and the Exec Lets maintenance manager sent me a wealth of information to help with common DIY issues. As a first time buyer with zero DIY skills, this was a really thoughtful and useful e-mail to receive.
If you as a tenant treat the property with respect, you will receive the same treatment from Executive Lets. A very fair and professional company.
They are very kind and as helpful as they can.
They are very kind and as helpful as they can. Every time I had an inquiry they jumped in and sorted out. Many thanks.Constantin C
They retain a local feel and personal service.
As both a tenant and landlord of Executive Lets I would say our experience has been good. For an agency that handles so many properties they manage to retain a local feel and personal service. Issues I have faced as a tenant have been resolved quickly. From a landlord perspective they have managed my tenants expectations well and assisted with day to day issues. We were pleased with the service we have received.Steve T
This is just a brilliant letting agency
This is just a brilliant letting agency. All the staff try very hard to find the best property for you. Cannot be beaten for personal serviceBrian P
They have been wonderful with us and our property.
they have been wonderful with us and our property. this is the second property we have rented from them and all issues have been dealt either efficiently and in a kind manner. they have been friendly and helpful. we had an issue with a leak in our kitchen and they dealt with it promptly and the contractor was brilliant.Laura H
Well done Sam!
Please pass on my thanks to Sam who showed us around yesterday, he was very patient with all of the viewings! Chloe 14.06.17
" Dear Samantha, I hope you had a wonderful Christmas? We are off on holidays till 9th Jan. Thank you for a great cooperation this year. Best wishes to all Executive Lets Team!"
Michal & Magdalena 04.01.16
Thank you all for all your help
" We just wanted to send you a little note to say thank you for all of your help and advice over the 3 years that we have been tenants of College Avenue .Having to fix things for ourselves now is a terrifying prospect" Jo & Phil B 30.09.16
Quality maintenance !
" Thank you very much for all your help and support! You have been very efficient and friendly and have supported us all through our tenancy with any maintenance issues we have had and beyond. The new tenants will be well looked after and will enjoy the new house I'm sure. We will keep you informed with the baby news! " Leighann and Rob 06.10.16
" Fiona,thank you so much for all of your help over the last 8 months.
We have had a turbulent time in the house to say the least but thanks to you it was more than bearable!" Andy 01.10.16
Issues dealt with fast
" Having rented two properties through Executive Lets for many years I can strongly recommend them as a letting agent. Any maintenance issues that occurred were dealt with efficiently, bearing in my mind they of course need permission from the landlord/lady. Staff have always been very friendly and helpful to the point where we have now bought a property and the Exec Lets maintenance manager sent me a wealth of information to help with common DIY issues. As a first time buyer with zero DIY skills, this was a really thoughtful and useful e-mail to receive.
If you as a tenant treat the property with respect, you will receive the same treatment from Executive Lets. A very fair and professional company." JB 17.08.16
Family found a new home pronto!
" Executive Lets have helped find accommodation in swift time as it was very urgent for my family to get a shelter. I certainly will recommend this Agency for your house search. Ms Louise Pearce has been excellent throughout the process " PK 04.10.16
" In my experience of being a tenant for the last 3 and half years I think you seem to have a very good balance between the views of tenant and landlord, not too intrusive from tenant point of view but good relationship with landlord too" Paul 05.04.16
" I just wanted to say thank you for sending Chapmans out to fix the boiler so quickly.
I really appreciate that you took the situation in hand and put it right. We have a warm home again. Thank you so much!" ROB - 20.01.16
Thank you team!
" To Angel & Team, many thanks for all your help with my move. You have all been fantastic" Kind regards Alice E - 27.10.15
Thanks for your help
" I would like to take this opportunity to thank yourselves & the landlord for all your help & support over the last 18 month " K. Sanders - 25.08.15
"Thanks so much for yours and your colleagues help over the past 2 years. Sad to be leaving such a well run letting agency!" Best Regards S.Ball 20.08.15
"I just want to make a recommendation for the people who recently came round to fit the windows and then to fix the reveals both sets of work were done to a great standard, done efficiently and by polite and friendly yet hardworking staff. The guy at Executive Lets who oversaw the whole process was also excellent, he kept me informed and made sure all was done in a manner which was convenient for us. Excellent service!!! Well done" Jed 13.04.15
"Thank you for your professionalism and excellent customer service during our time with your company" RT 03.08.15A Carpenter
" Thank you once again to Executive Lets for an issueless tenancy and your professionalism" MR 02.01.15A Evans
" I have thoroughly enjoyed my stay in Discovery Wharf and would like to thank Executive Lets for looking after me and my daughter so well" N.Bowman 14.06.16Nicola Bowman
'Super Star! Thanks for being so efficient - the one thing we will really miss about renting is Executive Lets!B Latimer
I have been delighted with this flat and I have found Executive Lets have been exemplary with quick and helpful responses to all questions and issues regarding the property.
Happy New Tenant
I am writing to say not only how delighted I was in the enthusiasm, efficiency and personal approach of the agents at North Hill, Plymouth Executive Lets to my first enquiries about renting a flat, that I had seen advertised, but also to their extreme professionalism, courtesy and respectful manner towards their clients. This was even more apparent when compared to some other Letting Agents that I had already had dealings with. I found this attention in all the aspects of the letting process: from the initial contact, the viewing, the handling of the application to rent through to the completion of the rental contract agreement and also the handling of an appliance problem in the flat, subsequent to possession of the keys. Since moving in, I have had to sort out an issue with a utility supply and this problem, that I unintentionally created, has been acted on immediately and will be resolved shortly. I cannot speak highly enough of this particular Executive Lets agency and the people working there. Their response is immediate, nothing is too much trouble and they appear to do it all with 'good grace' and informed knowledge. If this is the standard of all your Executive Lets agencies then it is no wonder you are awarded recognition as the best letting agency.Joanna M Pine