Executive Lets Wins Top Accolade

Thursday 14th June, 2012 - 6:07pm

A PLYMOUTH property lettings agency has won a top accolade ─ North Hill-based Executive Lets carried off a prestigious Silver honour at the Lettings Agency of the Year Awards 2012 held in London at the Lancaster Hotel in Hyde Park in association with The Sunday Times and The Times and sponsored by In a glittering ceremony attended by more than 450 leading agencies from all over the UK, Executive Lets took second place in the Best Single Office South West Lettings Agency category, seeing off all but one of their rivals in an intensely competitive field. They were presented with their award by celebrity Sir Matthew Pinsent, the four times Olympic rowing Gold Medalist.

Executive Lets' Managing-Director, Mariska Hastie, who attended the presentations with Senior Property Valuer, Sandy Francis, and Office Manager, Deanne Hancock, was delighted at the Agency's triumph. She said: £All of the team at Executive Lets are so proud to have won the Silver Award. We are delighted to have been recognised by leading figures in our industry as a company who excel in all areas. We pride ourselves on the service we offer to both our landlord clients and their tenants, and this award is a well-deserved accolade for the whole team." Deanne Hancock added: £When we went up to London, we had no idea whether we would win anything or not. When it was announced we were absolutely thrilled. We're an independent company developing our own ideas to provide the best possible service, and we felt that to win an award would give a real boost to our staff for all their hard work and would in addition bring us the prestige that such an award carries and a wider recognition for our standards and service. The judges wanted to know what set us apart from our competitors. Clearly they were impressed by how we responded and what they found.£ Executive Lets, who have a staff of eighteen handling the many areas of property management and letting, were highly commended by the judging panel, which was chaired by Christopher Hamer, the Property Ombudsman. Their judgement, which was effusively positive and complimentary said: £Executive Lets has stolen a march on competitors with its comprehensive welcome pack for tenants, which includes 24-hour emergency contact numbers, guidance on how to report maintenance issues, how to pay rent and how to give notice, details about property inspections, and advice on how to keep a property in the best condition during a tenancy. It also stands alone in its undertaking of quarterly property inspections, detailed inventories and final inspections undertaken by Deposit Protection Service-trained staff. With a highly professional and friendly approach, Executive Lets has built up a great rapport with both landlords and tenants, and offers both parties consistently high service standards -- thanks to low staff turnover and a comprehensive training programme.£ The judges also praised the company's use of both Facebook and Twitter to communicate with clients, as well as their user-friendly and highly informative website.

Established in 1966, Executive Lets began as a small business managing its own portfolio of properties and then, at the request of other landlords in the area, expanded to manage their properties too. The company joined residential letting organisations so that legal knowledge and qualifications could be added to practical experience. The business grew and a bourgeoning reputation led to their moving to their current premises on North Hill. Their departments include Lettings, Accounts, Maintenance, and Property Inspectors. Their training programme and the overall employment policy with their friendly and inclusive natures, coupled with a proud professionalism, have led to great staff loyalty, many of the employees having been with the company for more than five years. Other industry bodies of which Executive Lets claim membership, or arbiters whose authority they recognise, are: the National Approved Lettings Scheme, the Property Ombudsman, and SAFEAGENT; and both their Senior Property Valuer and Office Manager are members of the Association of Residential Letting Agents.

Executive Lets South West Ltd., 48, North Hill, Plymouth PL4 8EU. Tel.01752 255256. Fax.01752 260055. Email: Office Manager, Deanne Hancock: Website: 

  • 1 Bedroom - £950 pcm
    ***LARGE APARTMENT WITH SEA VIEWS IN CLARENCE BUILDING*** One of the very few 1 and half bedroom apartments in Clarence building on two floors with three balconies and STUNNING SEA VIEWS. This property also has a modern living space including sophisticated artwork throughout and a large decked balcony with views over the clock tower. Fully ... More»

  • 3 Bedroom - £900 pcm
    REDUCED TENANT FEES*** for this semi-detached beautifully furnished and very well presented 3 bed (2D,1S) detached property a short from Hyde Park. Living room with arch to dining area and open plan to kitchen. Kitchen with light wood units, fitted gas hob/electric cooker & f/f. Washing machine in outside shed. D/s wc/whb. Two double ... More»

  • 2 Bedroom - £925 pcm
    SECOND FLOOR APARTMENT IN THE ESPLANADE - THE HOE.**NO TENANT FEES** Stunning two double bedroom second floor apartment with stunning sea views from the living room and master bedroom, in a beautiful position just off The Hoe and an easy walk into the City Centre. Separate kitchen/breakfast room with original feature fireplace and wooden ... More»

  • 3 Bedroom - £1200 pcm
    ***LARGE 3 BEDROOM MAISONETTE JUST A STONE'S THROW FROM THE ROYAL WILLIAM YARD*** This Beautiful grade 2 listed duplex maisonette has just been re-decorated throughout lovely sea views towards Cornwall. Benefiting from 3 bedroom with master en-suite; large lounge with bay window; modern kitchen; separate dining room; large bathroom with separate ... More»

  • 2 Bedroom - £1100 pcm
    This Triplex Apartment within the Brewhouse, is a fabulous split-level loft apartment of approximately 1,250 sq ft which enjoys splendid views across the River Tamar. The many character features include exposed original roof trusses and original arched windows. On the ground level there is an entrance hallway, a large sitting room with dining area ... More»

  • 4 Bedroom - £800 pcm
    Spacious and well presented 4 double bed mid-terraced character house within easy reach of Stoke Village and city centre areas. Lovely garden level kitchen/breakfast room with modern units, fitted 6 burner Range cooker with plumbing for washing machine and space for fridge/freezer. Ground floor living room with bay window and decorative ... More»

  • 2 Bedroom - £1150 pcm
    DISCOVERY WHARF, SUTTON HARBOUR Recently redecorated two double bedroom second floor luxury apartment in prestigious building with fantastic harbour views. Exceptional standard of furnishings throughout. Fully equipped kitchen with wood laminate flooring. Living room open-plan to dining area and kitchen. Balcony access from living room. Master ... More»

  • 4 Bedroom - £1400 pcm
    SPINNAKER QUAY, MOUNTBATTEN Fantastic three/four bedroom terraced property in secure gated small exclusive development fifteen minutes drive from the City Centre. Stunning first floor living room with patio doors to full length decked balcony affording stunning south facing views over Plymouth Sound. Separate kitchen with light units, ceramic ... More»
Martin & Co Executive Lets
27 Mutley Plain

Tel: +44 (0) 1752 255255
Office opening hours:
Mon - Fri: 9am to 6pm
Sat: 9am - 2pm

Contact Us
Privacy Policy | Terms & Conditions
© 2018 Martin & Co Executive Lets
Designed By Shred Limited