Deanne Hancock M.A.R.L.A
Office Manager - Currently on Maternity Leave
Deanne has worked for Executive Lets since 1999, she joined the company as a Junior Administrator and worked her way up to Office Manager. Deanne has vast practical experience within the Lettings Industry and is ARLA qualified and TFP trained.
I very much enjoy supporting Mariska in the running of the business, over the years we have expanded and developed our practices to give the best possible service and remain the leader in our field.
Julie has worked for Executive Lets as our Accounts Manager and Assistant Office Manager since 2008. Julie supervises all Clients money and therefore ensures that rents are collected on time and deals with Rent and Legal claims. Julie is experienced and trained in all Lettings Law and can advise Landlords from initial drawing up of Agreements to issuing notices to end a tenancy.
Once a property is Let we build up a real relationship with all our clients so that they know we are only a phone call away should they have any queries
Lisa, currently an Accounts Administrator has worked at Executive Lets since 2003 across all the departments. She is experienced in maintenance, lettings and viewings and therefore can assist you in most queries to do with renting a property through Executive Lets. Lisa has a friendly¯ approach in all situations and sees any problem as a challenge to solve.
With my years of experience I can usually reassure clients that there is a solution to most problems.
Sandy Francis F.A.R.L.A
Senior Property Valuer
Sandy has worked for Executive Lets since 1995 as a Senior Property Valuer, she brings huge experience to the Company having been valuing properties to rent in Plymouth for nearly 20 years. Sandy is a Fellow of ARLA, has lettings qualifications and TFP training in current Lettings Law. Sandy is expert in advising Landlords of how best to present their properties for rental and also has much experience in advising Buy to Let Landlords.
"As a Landlord myself I know how important it is to give knowledgeable advice about the letting market in Plymouth and its environs"
Janine has worked at Executive Lets since 2006 and is one of our top lettings negotiators. Janine believes there is a right tenant for every property. Her extensive knowledge of Plymouth and its environs means she is excellent at finding the right property to meet each tenants personal needs such as being near the right school, near work or to suit travel needs.
I am really happy when I can find someone their new ideal property, it really gives me a buzz to see how happy our customers are when they find their new home!
Sam joined Executive Lets in 2015 and brings with him over 4 years experience within the lettings industry .
I’ll always make time to use my skills and experience to help people, property is my passion and delivering a professional and efficient service to our clients is my priority.
Lettings Administrator /Tenant leaves
Louise joined Executive Lets in 2014 as a Lettings Administrator, with her years working in the Hotel Industry standing her in good stead.
I love the daily buzz of working in such a busy office and with such a friendly experienced team. Lettings is a complex business governed by many laws and regulations but the training here is first class
Lilyan has just joined the team at Executive Lets and is new to lettings but she brings a wealth of experience from her previous roles working as a conference coordinator, and as an Executive secretary in the worlds of finance, law and retail.
Fiona, our Maintenance Manager , has worked at Executive Lets since 2008. She ensures that all maintenance is carried out in a timely manner and that all legal requirements for safe rental property are covered. She has a team of qualified, trusted and experienced contractors to call on for all maintenance issues and ensures jobs are well carried out before payments are made to contractors. Fiona is famous for going the extra mile¯ for our landlords and tenants.
Senior Maintenance Assistant / IT support
Jeff joined Executive Lets as our maintenance Administrator in November 2012 . He supports Fiona in everyday matters of property maintenance,liaising with Landlord,tenants and contractors to ensure maintenance concerns are addressed satisfactorily. Jeff has many years of hands on experience in the property maintenance industry and can often be heard advising on and resolving maintenance issues over the phone. Jeff is known throughout the company as the " Boiler Guru "
Jessica joined Executive Lets in 2015 as an apprentice but has previous experience in the lettings industry.
I enjoy organising and dealing with the maintenance enquiries for our landlords and tenants. I love the buzz of a busy office and Im looking forward to progressing my career with Executive Lets.
Sarah joined Executive Lets in 2015 as a lettings administrator and has picked up all the complexities of property letting very fast & has now moved on to become a Deposits administrator and is looking forward to further lettings law training. Sarah comments “I have a passion for property and a passion for helping people and I love putting these passions and my skills to work within the fantastic team at Executive Lets”
Phil joined executive lets in 2015 and has many years experience in lettings and property maintenance.
Conducting the periodic inspections is a great way to keep in touch with the tenants and appraise the ongoing condition of the properties. I am able to give valuable advice to tenants and detailed feedback to landlords that can ultimately help resolve issues.